A Billing Assurance Analyst is responsible for manually reviewing and processing client telecommunications invoices that were not automatically approved by our processes, ensuring accuracy and compliance with company policies and client agreements. Issues may include investigations and resolutions of bill variances, verification of orders from internal Service Delivery team, and initiating cost recovery efforts (disputes) with various providers. The analyst may be required to perform additional tasks in support of a department initiative or goal. The analyst must exhibit basic knowledge and understanding of the telecom industry. The analyst is responsible for maintaining excellence in relationships with clients and vendors. The analyst must maintain standards and conduct that reflect One Source values and set an example for others to follow.
Required Skills/Abilities:
Preferred Skills/Abilities:
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***This position requires the candidate to work onsite in our Greenville, NC location. Candidates outside this location will not be considered.
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