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The Accounting Associate is responsible for One Source Communications payables, including all vendor and overhead payments made by credit card and check. In addition to ensuring that all daily accounts are paid and recorded in the accounting software, responsibilities also include data entry, research, and other tasks as assigned. The Accounting Associate should be cross-trained to perform the tasks of other administrative department employees if necessary.
A Level I Wireline Helpdesk Technician is responsible for the ongoing technical support and service assurance of all Wireline Services for clients. The technician is responsible for maintaining excellence in relationships with clients, maintain standards and conduct that reflect One Source values and set an example for others to follow.
Provide the first line of technical support to end-users, focusing on troubleshooting common hardware, software, and network problems, guiding users through solutions, and escalating complex issues to higher-level support when needed. Position often requires strong communication and...
The Helpdesk Manager is responsible for leading the frontline technical support team to ensure timely, professional, and effective resolution of internal and client-reported IT issues. This role oversees day-to-day helpdesk operations, manages staff performance, and drives continuous improvement in service delivery and user satisfaction.
As a Project Manager (PM) at One Source you’ll lead complex projects for enterprise customers and internal initiatives. To be successful, you need to excel at communication, teamwork, problem solving, and organization. You’ll drive major results and make a large impact on our customers.
The Manager of Billing Services is responsible for leading the day-to-day operations of the client billing team. This role requires both strategic vision and hands-on leadership to ensure exceptional service is consistently delivered to One Source clients and internal teams. The ideal candidate will bring a proactive, solutions-oriented approach, demonstrating sound judgment and the ability to make swift, strategic decisions. As a leader, the Manager of Billing Services is expected to embody One Source’s core values, setting a standard of professionalism and integrity that inspires the team and fosters a culture of excellence.