The Senior Account Manager is responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and driving account growth. This role involves strategic account planning, contract management, project coordination, and cross-functional collaboration to optimize customer success.

The Senior Systems & Security Engineer is a senior, hands-on responder responsible for stabilizing, containing, and rebuilding client environments during and after cybersecurity incidents. This role is engaged when environments are already compromised, degraded, or operating within significant security gaps and requires rapid, decisive technical action.